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Porto Itapoá beats its monthly record for container handling in March
Porto Itapoá beat its monthly record for container handling in March. It handled 51,615 containers in total, which beat the total for July 2022 of 49,762 containers. That month marked the end of a very productive quarter, in which a total of 138,255 containers were handled, 14.5% up on the same period last year. The Terminal also beat a number of other operating records.
For Cássio Schreiner, the president of Porto Itapoá, this growth in cargo volume indicates that there is growing demand for logistical services, such as ports, warehousing, transport, dispatching agents etc. from the market. “We expect to set more records this year,” he said and added: “With the investment in access roads and waterways in Santa Catarina, we will be able to increase our expectations even further”.
Porto Itapoá has particularly specialized in customer relations. This year, the Terminal has had the best customer satisfaction indicators in Brazil, according to the Ibero-Brazilian Institute for Customer Relations (IBRC). The Terminal also had the best Net Promoter Score (NPS) for the fifth year running. This indicates the number of the port’s customers who would be willing to recommend their services to others.
There was also a record volume of refrigerated cargo passing through Porto Itapoá in March 2023. They beat the mark of 2550 from March 2014, by handling 2715 containers.
This milestone has cemented the Terminal’s place as one of the most important in Brazil for refrigerated cargo, explained Cássio Schreiner, the president of Porto Itapoá. “We currently have 2892 sockets for refrigerated containers and we are planning to have 5000 in the future,” explained Schreiner.
Schreiner stressed that the infrastructure had attracted important shipping routes to the port, which were continuing to raise its profile in the country. “We are the only port in Santa Catarina with Maersk’s ASAS service. This service enables us to offer customers the shortest transit time for imports from Asia, out of all the ports in the south of Brazil,” he stressed. In Brazil, you can only get double calls (where ships stop off on both the outward and return legs of their voyage) at Itapoá and Santos.
There have also been new records at Porto Itapoá’s entrance. The total traffic was 42,921 for March, whcih beat the figure from August last year of 35,911. There was also a new record for daily traffic in this month – 1803.